Privacy Policy:

 

Introduction

Welcome to EVE Marketplace ("EVE," "we," "our," or "us"). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and mobile applications ("Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Information We Collect

1. Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, make a purchase, or use our Services. This information may include:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and profile picture.
  • Payment Information: Credit card details, billing address, and other payment-related information.
  • Purchase Information: Information related to your purchases, such as product details, purchase date, and preferences.

2. Non-Personal Information

We may also collect non-personal information automatically when you use our Services. This information may include:

  • Usage Data: Information about how you use our Services, such as the pages you visit, the time and date of your visit, and the duration of your visit.
  • Device Information: Information about the device you use to access our Services, such as your IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: To operate, maintain, and enhance our Services, including processing transactions, managing accounts, and providing customer support.
  • To Personalize Your Experience: To tailor content and recommendations to your preferences and interests.
  • To Communicate With You: To send you updates, promotional materials, and other information related to our Services.
  • To Analyze and Improve Our Services: To monitor and analyze usage and trends to improve the quality and performance of our Services.
  • To Ensure Security and Compliance: To protect the security of our Services, investigate potential violations, and comply with legal obligations.

How We Share Your Information

We may share your information with third parties in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
  • With Vendors and Sellers: If you purchase a product or service from a third-party vendor or seller, we may share your information with them to facilitate the transaction.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
  • In Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your consent or at your direction.

Data Security

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Your Rights and Choices

You have certain rights and choices regarding the information we collect and how it is used:

  • Access and Update: You can access and update your personal information by logging into your account and making the necessary changes.
  • Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that you may still receive transactional or account-related communications from us.
  • Cookies and Tracking Technologies: You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Services may be inaccessible or not function properly.
  • Data Deletion: You can request the deletion of your personal information by contacting us at [Email Address]. Please note that we may retain certain information as required by law or for legitimate business purposes.

Third-Party Links

Our Services may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top of this policy. Your continued use of our Services after any such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

EVE Marketplace Olympia Holdings Sdn Bhd 

Unit 05-06, Kenwingston Business Centre, 63000 Cyberjaya, Selangor Darul Ehsan

[email protected] | [email protected]

(+6) 011 1168 2168

By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.